Clients leave therapy too early
At $150–$300+ per session, financial pressure builds fast. Most clients are entitled to 40–70% reimbursement from out-of-network benefits they’re already paying for — but less than 20% successfully file on their own.
CLARITY IN EVERY CLAIM
Out-of-network therapy claims are broken.recoupr to the rescue.
recoupr automates out-of-network insurance claim submission for private-pay therapy groups — from superbill to reimbursement. Free for clients. Zero therapist burden. HIPAA compliant.
HIPAA Compliant
Built on Google Cloud
Aptible Secure Hosting
Encrypted End-to-End
THE PROBLEM
Out-of-network claims are broken. Everyone pays the price.
Therapists shouldn’t be billing departments
Your therapists chose this work to provide care — not to navigate payer portals, chase down claim forms, or explain denial codes. Every minute on insurance is a minute away from clients.
Manual processes break at scale
Superbill templates, ‘we’ll help you file’ promises, and spreadsheet tracking fall apart after the first few clients. And the competitors? They charge your clients per claim — putting you in the middle of a financial relationship that doesn’t belong in therapy.
THE PLATFORM
One platform. Three experiences. Everyone wins.
recoupr is purpose-built for group practices. Clients get their reimbursements back without lifting a finger. Therapists focus on care. Owners see the data that keeps their practice healthy.
FOR CLIENTS
Two clicks. Money back. Zero cost.
Your therapist is investing in you by using recoupr. Log in, review your claim, approve it with one tap. recoupr handles everything else — submission, tracking, even fighting denials. You never pay us a dime.
See how it works for clientsFOR THERAPISTS
Upload the superbill. That’s it.
No insurance calls. No claim forms. No follow-ups. No asking your clients to sign up for another service. recoupr is free for your clients and fully managed — so you can focus on the work that matters.
See how it works for therapistsFOR GROUP OWNERS
Retain clients. Empower therapists. See the data.
When clients can recoup what insurance owes them, they stay in therapy longer. When therapists aren’t playing billing department, they do their best work. Get visibility into retention, outcomes, and financial impact across your entire group.
See how it works for your practiceHOW IT WORKS
From superbill to reimbursement — five steps, zero hassle.
- 1
Therapist uploads superbill
After a session, the therapist uploads the superbill PDF to their recoupr portal. That’s the only thing a therapist ever does.
Therapist uploads superbill
After a session, the therapist uploads the superbill PDF to their recoupr portal. That’s the only thing a therapist ever does.
1 - 2
AI parses and validates
recoupr’s AI extracts all billing data, checks for completeness, flags errors, and generates a CMS-1500 claim packet.
2AI parses and validates
recoupr’s AI extracts all billing data, checks for completeness, flags errors, and generates a CMS-1500 claim packet.
- 3
Client approves with one tap
The client sees the claim in their portal and approves it. No forms, no phone calls.
Client approves with one tap
The client sees the claim in their portal and approves it. No forms, no phone calls.
3 - 4
Claim submitted electronically
The claim goes directly to the client’s insurance payer through a licensed clearinghouse. Real-time confirmation.
4Claim submitted electronically
The claim goes directly to the client’s insurance payer through a licensed clearinghouse. Real-time confirmation.
Insurance reimburses the client
Payment goes directly from insurance to the client. If the claim is denied, recoupr automatically evaluates and files an appeal.
Insurance reimburses the client
Payment goes directly from insurance to the client. If the claim is denied, recoupr automatically evaluates and files an appeal.
THE DIFFERENCE
Not another reimbursement app.
Some services charge clients per session — up to 5% of every payment, even while clients are working down their deductible. That puts therapists in the middle of their client, a vendor, and a financial relationship.
recoupr is different. We charge your practice a flat monthly fee. Clients never pay us a dime. Therapists never play salesperson. And unlike client-facing tools, recoupr is built for groups — giving practice owners visibility into retention, outcomes, and ROI across their entire organization.