PARTNERS
We chose partners that healthcare organizations trust at scale, so your practice gets the same security, reliability, and compliance as the largest health systems.
TECHNOLOGY PARTNERS
AI document processing
Superbill parsing and claim extraction run on Google Cloud's HIPAA-eligible AI services, including Document AI and Vertex AI, under a Business Associate Agreement.
SOC 1/2/3 · ISO 27001 · HIPAA-eligible under BAA
HIPAA-compliant hosting
The recoupr application runs on Aptible's dedicated healthcare hosting: container orchestration, encrypted databases, automated backups, and network isolation.
SOC 2 Type II · BAA in place
Licensed clearinghouse
Every claim reaches the payer through Claim.MD, a licensed clearinghouse on the same rails the rest of the industry uses. Nothing is faxed and nothing is guessed at.
HIPAA-compliant EDI · BAA in place
Claim reasoning
Denial analysis and appeal drafting use Anthropic's Claude models, chosen for accuracy on dense payer documents where a misread code costs a client real money.
SOC 2 Type II · BAA in place · zero data retention
Subscription billing
Practice subscriptions are handled by Stripe. recoupr never stores a card number, and clients are never charged anything at all.
PCI DSS Level 1 · SOC 1 · SOC 2 Type II
Human support
Clients and practices reach a real person through Intercom. Support handles access and status questions; it never becomes another place to chase a claim.
SOC 2 Type II · ISO 27001
WHY IT MATTERS
When you trust recoupr with your claims pipeline, you're trusting the same infrastructure that powers healthcare at scale. No vendor receives protected health information without a Business Associate Agreement in place. Every system is encrypted, audited, and monitored.