INSURER FILING GUIDE
Oxford Health Plans, New Jersey, Connecticut and ASO any state
Use this public information to prepare your packet, then confirm the route on the insurer's own page.
AT A GLANCE
Claim facts
| Member form | |
|---|---|
| Portal upload | NO |
| Portal path | NOT APPLICABLE: Oxford form directs the completed claim and attachments to an offline route |
| Mail address | PLAN-DEPENDENT: Mail it to the address listed on the back of your health plan ID card. |
| Fax | Not published by the insurer |
| Attachments | Patient name; dates of service; ICD-10 diagnosis codes; CPT or HCPC procedure codes with modifiers; units; billed amount for each procedure; place of service; provider name; provider address; service address; NPI; Tax ID; group or facility name |
| Deadline | Not published by the insurer: controlling COC or SPD determines the claim deadline |
| Outcome and status | Myuhc.com EOB and claim view; UnitedHealthcare app shows claims |
| Processing time | Not published by the insurer: UnitedHealthcare says many claims process within 14 business days but does not identify an Oxford-specific time |
| Caveats | Some Oxford plans do not cover out-of-network care; New Jersey and Connecticut fully insured rules differ from ASO and self-funded plan terms; Medicare Advantage and Medicaid are outside this row |
STEP BY STEP
Filing steps
Read date: 10-09-2026
Research steps
- Confirm that the plan includes an out-of-network benefit. The Oxford form is expressly for out-of-network claims, but some products do not cover routine out-of-network care. Oxford Medical Claim Form
- Complete Oxford Medical Claim Form 19-11958 12049 R2. Complete every applicable field and all Provider Information fields. A provider may complete the Provider Information section. Oxford Medical Claim Form
- Attach a Superbill or Invoice with patient name, dates of service, ICD-10 diagnosis codes, CPT or HCPC procedure codes and modifiers, units, billed amount per procedure, and place of service. Attach payment receipts and a primary-plan EOB when applicable. Oxford Medical Claim Form
- Leave the Assignment of Benefits box unchecked to keep payment with the member. Check it only to request payment directly to the provider. Sign and date the form. Oxford Medical Claim Form
- Portal upload NO. The public form directs only an offline route. Destination details are excluded. myuhc.com and the UnitedHealthcare app are published for EOBs and claim viewing, not Oxford member claim upload. Oxford Medical Claim Form UnitedHealthcare claims
- NOT PUBLISHED: the generic claim deadline and Oxford-specific processing time. The controlling certificate of coverage or summary plan description governs. Review the EOB at myuhc.com after processing. Oxford Medical Claim Form
Filing facts
- Portal upload: NO
- Portal: myuhc.com and UnitedHealthcare app
- Portal path: NOT APPLICABLE: Oxford form directs the completed claim and attachments to an offline route
- Mail address: PLAN-DEPENDENT: Mail it to the address listed on the back of your health plan ID card.
- Fax: NOT PUBLISHED
- Attach: Patient name; dates of service; ICD-10 diagnosis codes; CPT or HCPC procedure codes with modifiers; units; billed amount for each procedure; place of service; provider name; provider address; service address; NPI; Tax ID; group or facility name
- File types: NOT APPLICABLE
- File size limit: NOT APPLICABLE
- Maximum files: NOT APPLICABLE
- One file or separate files: NOT APPLICABLE
- Confirmation: EOB after processing
- Status check: myuhc.com EOB and claim view; UnitedHealthcare app shows claims
- Processing time: NOT PUBLISHED: UnitedHealthcare says many claims process within 14 business days but does not identify an Oxford-specific time
- Member deadline: NOT PUBLISHED: controlling COC or SPD determines the claim deadline
- Deadline basis: New Jersey, Connecticut, and ASO plan terms can differ
- Mental health route: Use the mental health number on the member ID card for plan-specific behavioral benefits; no different public self-file form or portal is published
Confirm the address, fax number or portal path on the insurer's own claims page before you send; read on 10-09-2026.
Read on 10-09-2026 from https://uhc-gpd-green.uhc.com/content/dam/uhcdotcom/en/IndividualAndFamilies/PDF/Ox-NJ-CT-ASO-Medical-Claim-Form.pdf. Confirm the address, fax number or portal path on the insurer's own claims page before you send.