INSURER FILING GUIDE

GEHA

Use this public information to prepare your packet, then confirm the route on the insurer's own page.

AT A GLANCE

Claim facts

Member form	Member Claim Submission Form Number: UMF0022-GEHA Revision: 1025 UA Open the insurer form
Portal upload	YES
Portal path	MyGEHA > Claims and EOBs > Submit a claim > Get started; the current PDF also states Claims > Submit a claim > Submit an online claim
Mail address	G.E.H.A, P.O. Box 21172, Eagan, MN 55121
Fax	1-866-953-7594
Attachments	Patient name; date and place of service; CPT code or service description and days or units; diagnosis or type of illness or injury; charge for each service; provider name, address, and tax ID; total charge, amount paid, and balance due; member ID on attachments
Deadline	December 31 of the year after the year in which the service was provided
Outcome and status	MyGEHA member account page > View all claims/EOBs; MyGEHA app also supports claims
Processing time	Not published by the insurer
Caveats	GEHA federal FEHB and PSHB options have different out-of-network benefits. Medicare Advantage is separate. Federal external review uses OPM, not TDI

STEP BY STEP

Read date: 10-09-2026

Complete the current UMF0022-GEHA Member Claim Submission Form. Select Issue payment to Member for member reimbursement. https://www.mygeha.com/print/UMF0022-GEHA.pdf
Attach the receipt or itemized statement. It must include patient name, date and place of service, CPT code or service description and days or units, diagnosis, charge for each service, and provider name, address, and tax ID. Add total charge, amount paid, balance due, and the member ID on attachments. https://www.mygeha.com/print/UMF0022-GEHA.pdf
Sign in to MyGEHA and choose Claims and EOBs, Submit a claim, then Get started. The current form describes the equivalent route as Claims, Submit a claim, then Submit an online claim. The MyGEHA app also accepts claim submission. https://geha.com/why-geha/customer-care/faqs/health-faqs
Upload the completed form and supporting document through that online claim. NOT PUBLISHED: portal or app file types, size limit, maximum file count, whether one PDF or separate files are expected, and submission confirmation. https://www.mygeha.com/print/UMF0022-GEHA.pdf
File no later than December 31 of the year after the year of service under the 2026 federal brochure. https://www.opm.gov/healthcare-insurance/healthcare/plan-information/plans/BrochureJson?brochureNumber=71-006&year=2026
Check the result from the MyGEHA member account page by selecting View all claims/EOBs. https://geha.com/why-geha/customer-care/faqs/health-faqs

Portal upload: YES
Portal: MyGEHA member portal and MyGEHA app
Portal path: MyGEHA > Claims and EOBs > Submit a claim > Get started; the current PDF also states Claims > Submit a claim > Submit an online claim
Mail address: G.E.H.A, P.O. Box 21172, Eagan, MN 55121
Fax: 1-866-953-7594
Attach: patient name; date and place of service; CPT code or service description and days or units; diagnosis or type of illness or injury; charge for each service; provider name, address, and tax ID; total charge, amount paid, and balance due; member ID on attachments
File types: NOT PUBLISHED for portal or app attachments
File size limit: NOT PUBLISHED
Maximum files: NOT PUBLISHED
One file or separate files: NOT PUBLISHED
Confirmation: NOT PUBLISHED
Status check: MyGEHA member account page > View all claims/EOBs; MyGEHA app also supports claims
Processing time: NOT PUBLISHED
Member deadline: December 31 of the year after the year in which the service was provided
Deadline basis: YES: FEHB and PSHB brochure terms control; nonfederal products are outside this row
Mental health route: The current generic claim form expressly includes Behavioral health and Substance use in the same route

Confirm the address, fax number or portal path on the insurer's own claims page before you send; read on 10-09-2026.

Read on 10-09-2026 from https://www.mygeha.com/print/UMF0022-GEHA.pdf. Confirm the address, fax number or portal path on the insurer's own claims page before you send.