INSURER FILING GUIDE
Anthem Blue Cross and Blue Shield (Georgia)
Use this public information to prepare your packet, then confirm the route on the insurer's own page.
AT A GLANCE
Claim facts
| Member form | |
|---|---|
| Portal upload | NO |
| Portal path | No upload path: ACA transparency page instructs complete form plus itemized bill and mail it |
| Mail address | Anthem Blue Cross and Blue Shield, P.O. Box 105187, Atlanta, GA 30348-5187 |
| Fax | Not published by the insurer |
| Attachments | Provider name and address; patient name; service provided; service date; amount for each service; diagnosis code; procedure code; tax ID |
| Deadline | 90 days for Individual ACA plans |
| Outcome and status | Anthem member account or Sydney Health app |
| Processing time | Not published by the insurer |
| Caveats | Individual ACA source; HMO or EPO ordinary out-of-network benefits may be absent; employer self-funded terms differ; Medicare and Medicaid excluded |
STEP BY STEP
Filing steps
Source: https://www.anthem.com/docs/24066MUMENABS-fillable.pdf
Read date: 10-09-2026
Research steps
- Confirm that the plan has out-of-network benefits. The cited claim deadline applies only to Individual ACA plans. https://www.anthem.com/microsites/transparency-in-coverage.html
- Download Medical Claim Form 24066MUMENABS Rev. 1/19 and complete a separate form for each patient and provider. https://www.anthem.com/docs/24066MUMENABS-fillable.pdf
- Attach an itemized bill containing provider name and address, patient name, service, service date, charge for each service, diagnosis code, procedure code, and tax ID. https://www.anthem.com/docs/24066MUMENABS-fillable.pdf
- Sign and date the certification. https://www.anthem.com/docs/24066MUMENABS-fillable.pdf
- Submit within 90 days for an Individual ACA plan. Employer and self-funded plan deadlines are NOT PUBLISHED on this page. https://www.anthem.com/microsites/transparency-in-coverage.html
- NOT PUBLISHED: a member portal or app upload path. The public Individual ACA instructions publish offline submission only, so
portal_uploadis NO. https://www.anthem.com/microsites/transparency-in-coverage.html - Check claims and EOBs in the Anthem member account or view claims in Sydney Health. Processing time is NOT PUBLISHED. https://www.anthem.com/member-resources/claims
Filing facts
- Portal upload: NO
- Portal: Anthem member account
- Portal path: No upload path: ACA transparency page instructs complete form plus itemized bill and mail it
- Mail address: Anthem Blue Cross and Blue Shield, P.O. Box 105187, Atlanta, GA 30348-5187
- Fax: NOT PUBLISHED
- Attach: Provider name and address; patient name; service provided; service date; amount for each service; diagnosis code; procedure code; tax ID
- File types: NOT APPLICABLE
- File size limit: NOT APPLICABLE
- Maximum files: NOT APPLICABLE
- One file or separate files: NOT APPLICABLE
- Confirmation: EOB after processing; member account shows claims and EOBs
- Status check: Anthem member account or Sydney Health app
- Processing time: NOT PUBLISHED
- Member deadline: 90 days for Individual ACA plans
- Deadline basis: YES: employer and self-funded plan documents control
- Mental health route: NOT PUBLISHED: no state-specific psychotherapy member filing carve-out found
Confirm the address, fax number or portal path on the insurer's own claims page before you send; read on 10-09-2026.
Read on 10-09-2026 from https://www.anthem.com/docs/24066MUMENABS-fillable.pdf. Confirm the address, fax number or portal path on the insurer's own claims page before you send.