FOR CLIENTS
You picked your therapist for a reason. Now they're investing back in you.
Your therapist uses recoupr to make sure you get back what your insurance owes you — without the paperwork, phone calls, or guesswork. It's free, it's easy, and it's already done.
WITHOUT RECOUPR
What filing an out-of-network claim looks like on your own.
Get superbill from your therapist — hope it has all 38+ fields insurance requires
Call your insurance company to check OON benefits (40+ minutes on hold?)
Find the OON portal for your specific insurance company
Dig through links to find the CMS-1500 form
Fill out every field meticulously — if anything is wrong, insurance will deny it
Attach the superbill, triple check, submit — and wait
Denial letter arrives. Was it valid? Most people give up here.
If you don’t give up: read your entire policy, call insurance again, find the appeal section, write an appeal letter, refill the CMS-1500, reattach the superbill — and wait again.
WITH RECOUPR
What it looks like with recoupr.
You log in to your recoupr portal. Your therapist has already uploaded your session's superbill — verified, validated, and ready. Your insurance benefits have been checked. The CMS-1500 form is properly completed. You review it, tap approve, and it's directly routed to your insurance company.
Log in anytime to see the status — from submitted to recoup'd.
DENIALS
Denials happen. recoupr fights back.
Even when everything is 100% accurate, insurance companies can and do deny claims. Wrong code entered on their end. Policy documents they didn't read. Their AI flagged something it shouldn't have.
recoupr automatically reviews every denial, cites the specific reasoning and policy language, and files appeals on your behalf. You don't have to do anything.
PRICING
recoupr is free for clients. Always.
Other services charge you up to 5% per session — $10, $15, $20+ per claim — even while you're still working down your deductible. That adds up fast and creates a financial relationship between you and a vendor that shouldn't exist in therapy.
recoupr will never charge you. Your therapist's practice covers the cost so you can focus on what matters.
recoup what matters.
LOG IN
Your therapist already uses recoupr? Log in to your portal.
Questions? Visit our help center or chat with us.